Shipping policy
Shipping Policy
Thank you for shopping with us. Below is our shipping policy to help you understand how and when your order will arrive.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.
Shipping Locations
We currently ship to:
- United States
- Select international countries (rates and times vary at checkout)
Delays & Issues
While we strive to deliver your order on time, delays may occur due to factors outside our control (weather, carrier delays, customs processing, etc.).
If your package is lost or significantly delayed, please contact us at support@oryxify.com and we will assist you.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Damaged or Missing Items
If your order arrives damaged or incomplete, contact us within 7 days of delivery with photos (if applicable), and we will make it right.